We’re now measuring impact for every single person we work with

We’re thrilled to share we’re now measuring the difference we’re making to every single person we work with.

We’re now logging where the person’s at when we start working with them, where they get to 12 months later and work out the actual difference we’ve made.

Last year at Standing Tall we worked up an average figure of £57,000 of social value for each person.

We’ve now taken the next step – tailored impact measurement for each person we work with.

This has been made possible by the incredible Heidi Fisher MBE from Make an Impact CIC. Heidi has gone under the bonnet with us and worked with us to create a more robust and transparent approach.

This is what it now looks like.

What we measure:

We track our impact across three areas - hard, soft and network outcomes. This covers outcomes related to employment, accommodation, financial stability, internal behaviours, attitudes and beliefs, social connections, and peer and work relationships.

How we measure:

Data on these outcomes is used to calculate the social value delivered. As a strengths-based organisation we capture the outcomes that are unique to each individual we work with, based on their personal circumstances and their journey whilst engaged with Standing Tall. To do this we use a bespoke social value calculator that compares survey data to identify positive changes in outcomes.

Being transparent about our impact:

To ensure we don’t overstate the social value we only count positive changes where the score has increased to 4 or 5, and we avoid counting some changes if similar outcomes have been achieved to prevent double counting. We also don’t claim 100% of the outcomes as being the result of our work – we adjust for outcomes that would have happened anyway, outcomes that won’t sustain beyond 12 months, and the contribution of other organisations to these outcomes.

Assigning monetary values:

The financial proxies we use to assign a monetary value are from recognised sources including New Economy Manchester Unit Cost Database, HM Treasury Green Book Supplementary Guidance on Wellbeing and other government sources. We use the net fiscal cost for employment and health services, and social, economic or wellbeing values for other outcomes.

Social Value for employers:

We align all the outcomes with priorities within Policy Procurement Note 002 (The Social Value Model) to support employers with social value responses when tendering for contracts. For each individual we support we can share with employers the specific outcomes achieved and the social value of these. This includes employer related social value metrics including cost savings for staff recruitment, increased staff retention, workforce diversity, and increased productivity.

Get in touch if you want to work with us in this way to help more people belong again.